Able to Care

Should We Praise Children? The Answer for All Parents, Teachers and Carers

In this episode of the Able to Care Podcast, host Andy Baker explores the hidden complexities of praise. While we often use praise to encourage positive behavior—whether in children, adults, or those we support in care—it can sometimes have unintended consequences. Could the way we praise actually increase anxiety, foster dependency on external validation, or even reinforce behaviors we aim to reduce?
Andy breaks down:✅ When praise works—and when it doesn’t✅ The difference between intrinsic & extrinsic motivation✅ Why overpraising can backfire✅ The best way to use praise to build confidence & autonomy
🌟 Sponsor: Carers Card UK
This episode is proudly sponsored by Carers Card UK, the UK’s leading discount and recognition card for unpaid carers. Carers deserve better, and this initiative provides:💳 An ID card for recognition and emergency support💰 Discounts on everyday essentials—from gym memberships to clothing & electronics📲 A well-being hub & community support
For less than the price of a box of chocolates a year, you can access thousands of pounds worth of discounts.
🎟 Get yours today at CarersCardUK.com using our exclusive Able to Care promo code!
Key Takeaways from This Episode
🔹 Not All Praise Is Equal – Empty praise or focusing on outcomes instead of effort can create pressure and anxiety.
🔹 Intrinsic vs. Extrinsic Motivation – Encouraging internal motivation leads to long-term positive behavior, while excessive external praise can diminish self-motivation.
🔹 Overpraising Can Reduce Confidence – Saying “You’re so smart” may discourage a child from taking risks due to fear of failure.
🔹 Feedback Beats Flattery – Instead of “Good job!” try “I love how you kept trying even when it was hard.”
🔹 Encourage Autonomy – Ask questions that help individuals reflect on their own progress, rather than always seeking validation from others.
📌 Key Timestamps
⏳ [00:00] – Introduction: The surprising impact of praise⏳ [02:21] – Why praise isn’t always helpful⏳ [04:46] – The science behind motivation & praise⏳ [06:59] – How praise can unintentionally create pressure⏳ [08:06] – Study on rewards & motivation: Why rewards can kill enjoyment⏳ [10:45] – Growth mindset & process-focused praise⏳ [14:12] – The hidden dangers of overpraising⏳ [17:35] – Encouraging autonomy instead of dependence on external praise⏳ [21:01] – The best ways to praise effectively
📩 Connect With Us on Social Media
🎧 Follow Able to Care Podcast for more insightful episodes:📲 Instagram: @AbleToCarePodcast📲 LinkedIn: @AbleTraining📲 TikTok: @AbleToCare
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📚 Want to Learn More About Behavior & Motivation?
Check out Andy Baker’s book: Targeting the Positive with Behaviors That Challenge
✅ Learn the 6-stage Target Model for behavior support✅ Develop confidence & resilience in managing challenging behaviors✅ Understand the psychology behind motivation & praise✅ Support children, caregivers, educators & professionals in behavior management
📖 Order today from online bookstores worldwide! Find the link in the description.
🔔 Enjoyed This Episode? Don’t forget to subscribe, like, and share this episode with parents, teachers, or carers who could benefit!

Trauma-Informed or Just a Trend? How to Create Real Change in Classrooms & Care Settings

In this episode of the Able to Care Podcast, host Andy Baker is joined by Dr. Karen Treisman, MBE, an award-winning clinical psychologist, author, and internationally recognized trauma specialist. Karen's work has revolutionized how trauma is understood and supported in caregiving, education, and organizational culture.
From classrooms to care systems, trauma-informed practice is often discussed—but is it truly embedded, or just another tick-box exercise? Together, Andy and Karen explore what being truly trauma-informed means and how organizations, teachers, carers, and families can move beyond the buzzwords to create real, lasting change.
 
🌟 Sponsor: Carers Card UK
This episode is proudly sponsored by Carers Card UK, the UK’s leading discount and recognition card for unpaid carers. Carers deserve better, and this initiative provides:💳 An ID card for recognition and emergency support💰 Discounts on everyday essentials—from gym memberships to clothing & electronics📲 A well-being hub & community support
For less than the price of a box of chocolates a year, you can access thousands of pounds worth of discounts.
🎟 Get yours today at CarersCardUK.com using our exclusive Able to Care promo code!
 
Key Topics Covered in This Episode:
🧠 What Does Trauma-Informed Really Mean? – Understanding the core principles beyond the label.🏫 From Classrooms to Care Homes – How trauma-informed practice impacts organizations, leadership, and frontline workers.⚖ The Biggest Myths About Trauma-Informed Practice – Is it just about being “soft” or letting bad behavior slide?🔄 The Power of Relationships in Healing Trauma – Why connection is the key to real change.💡 Practical Steps for Embedding a Trauma-Informed Culture – Small changes that can transform staff well-being and the experiences of those in care.
Key Takeaways:
✅ Trauma-informed is not just a training—it’s a culture shift.✅ It’s not about excusing behavior, but understanding and responding effectively.✅ Burnout is real—how organizations support staff well-being matters.✅ Micro-moments of human connection make a huge difference.✅ A truly trauma-informed approach benefits everyone, from children in care to the elderly in nursing homes.
Guest Spotlight: Dr. Karen Treisman, MBE
Dr. Treisman is the author of bestselling books including The Therapeutic Treasure Box and Creating Trauma-Informed Organisations. Her innovative resources and training have supported thousands of professionals in fostering trauma-aware environments.
📚 Want to Learn More?Check out Karen’s books, training, and resources ➡️ [Link in Show Notes]
Timestamps:
⏳ [00:00] – Introduction to Dr. Karen Treisman and today’s topic⏳ [02:13] – What does being trauma-informed actually mean?⏳ [06:20] – Why trauma-informed practice must go beyond individuals to organizations⏳ [10:50] – The biggest misconceptions and resistance to trauma-informed approaches⏳ [19:09] – How trauma-informed practice is expanding (or lacking) across different sectors⏳ [27:33] – Are we more disconnected than ever? The impact of modern society on relationships⏳ [38:00] – Self-care for carers and staff: How organizations can genuinely support their teams⏳ [48:00] – Dr. Treisman’s top three favorite trauma-informed activities and exercises⏳ [57:44] – Final takeaways and how to embed trauma-informed thinking in daily life
Connect with Us!
📲 Follow the Able to Care Podcast for More:🔗 Instagram: @AbleToCarePodcast🔗 LinkedIn: @AbleTraining🔗 TikTok: @AbleToCare
📩 Subscribe for Exclusive Content & Resources: [AbleHub.uk]
Looking to Create a Trauma-Informed Culture in Your Organization?
Able Training provides specialist training for care and education professionals on trauma-informed practice, behavior support, and well-being.
📞 Get in touch today to discuss your needs: [AbleTraining.co.uk]
📖 Check out Andy Baker’s Book!Targeting the Positive: A Practical Guide to Understanding and Supporting Challenging Behaviors – Now Available Worldwide!
🎧 If you found this episode valuable, please subscribe, share, and leave a review!

How to Support Neurodivergent & Trauma-Affected Individuals for Parents, Teachers and Carers

Think about the last time you saw a behavior that stood out to you.Maybe a child flapping their hands, someone repeating a phrase, or a person refusing to follow an instruction. Did you immediately see that behavior as a problem to be fixed?
For years, behaviorist models have focused on modifying behaviors—rewarding the “good” and discouraging the “bad.” But what if some of the behaviors we try to change are actually essential coping strategies?
In this episode, host Andy Baker explores the difference between adaptive and maladaptive behaviors, why traditional approaches to behavior management can do more harm than good, and how we can shift toward a neurodiverse-affirming, person-centered approach that truly supports those we care for.
🎧 Sponsor: Carers Card UK – Support, Recognition & Rewards
This episode is proudly sponsored by Carers Card UK, the UK’s #1 discount card for unpaid carers.
Started by two best friends who recognized that carers deserve better, Carers Card UK provides:✅ A recognized ID card for access to discounts & emergency information✅ A well-being hub and exclusive Carers Circle tool✅ Savings on gym memberships, days out, clothing, glasses, and more
💙 For less than the price of a box of chocolates a year, you can get the support you deserve.🎟️ Order yours today using our exclusive promo code at CarersCardUK.com
Key Messages from This Episode:
🧠 Behavior Is Communication – Many so-called “challenging” behaviors are actually adaptive strategies for coping, self-regulating, or communicating unmet needs.
💬 Traditional Behaviorist Approaches Can Be Harmful – Punishing or suppressing behaviors without understanding their function can lead to anxiety, distress, and learned helplessness.
⚖ Compliance Isn’t the Goal—Connection Is – Instead of forcing compliance, we should be supporting autonomy, self-regulation, and emotional well-being.
🌍 We All Have Biases – Some behaviors we try to “correct” (like avoiding eye contact or stimming) aren’t actually harmful—they just don’t fit societal norms.
🔍 Focus on Functional Behavior – Ask “What need is this behavior fulfilling?” instead of “How do I stop it?”.
📌 Key Timestamps:
📌 [00:00] – Introduction: Why our approach to behavior needs to change📌 [00:20] – Understanding adaptive vs. maladaptive behavior📌 [00:52] – Sponsor: Carers Card UK – Support & recognition for carers📌 [02:13] – Why traditional behavior management is outdated📌 [03:09] – The problem with focusing on behavior modification📌 [06:22] – Recognizing functional behavior vs. challenging behavior📌 [10:00] – Why suppression of behaviors can do more harm than good📌 [12:08] – Supporting autonomy and self-regulation over compliance📌 [16:49] – Rethinking social norms: What is truly harmful vs. just different?📌 [17:09] – Final reflections: Understanding before correcting
📲 Connect With Us on Social Media:
🎧 Follow the Able to Care Podcast for more insightful episodes:📲 Instagram: @AbleToCarePodcast📲 LinkedIn: @AbleTraining📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for resources, expert insights, and upcoming episodes: AbleHub.uk
🎓 Looking for Training in Behavior Support & Neurodiversity?
Able Training offers expert-led courses on behavior management, de-escalation, and trauma-informed care for professionals, carers, and educators.
📞 Contact us today: AbleTraining.co.uk🚀 Book your course now and enhance your understanding of behavior!

Understanding Childhood Trauma:What Every Parent, Teacher & Carer Needs to Know

How does childhood trauma shape our adult lives?How can therapy help us navigate past wounds and reclaim our future?
In this episode of the Able to Care Podcast, host Andy Baker is joined by Wendy Castellino, a psychotherapist with over 35 years of experience in Cognitive Behavioral Therapy (CBT), EMDR, Acceptance and Commitment Therapy (ACT), and Mindfulness. Wendy has dedicated her career to helping individuals heal from trauma, build emotional resilience, and transform their lives.
Together, Andy and Wendy explore the impact of childhood trauma, how it manifests in everyday life, and how therapy can provide lasting change. If you’ve ever struggled with past experiences, anxiety, or emotional distress, or you support others dealing with trauma, this episode will provide insights, strategies, and hope.
🎧 Sponsor: Carers Card UK – Support, Recognition & Rewards
This episode is proudly sponsored by Carers Card UK, the UK’s #1 discount card for unpaid carers.
✅ A recognized ID card for access to discounts & emergency information✅ A well-being hub and Carers Circle tool✅ Savings on gym memberships, days out, clothing, glasses, and more
💙 For less than the price of a box of chocolates a year, you can get the support you deserve.🎟️ Order yours today using our exclusive promo code at CarersCardUK.com
Key Messages from This Episode:
🧠 Trauma Can Manifest in Unexpected Ways – Childhood trauma can influence mental health, relationships, self-worth, and even physical health well into adulthood.
💬 Therapy Is for Growth, Not Just Crisis – Many people think therapy is only for those in crisis, but it can be a tool for self-discovery, resilience, and emotional strength.
⚖ EMDR and CBT Are Powerful Tools for Healing – Wendy explains how Eye Movement Desensitization and Reprocessing (EMDR) and Cognitive Behavioral Therapy (CBT) work and why they are effective in treating trauma and PTSD.
🌍 The Mind-Body Connection in Trauma – Trauma is not just mental; it lives in the body. Chronic stress can lead to autoimmune diseases, anxiety, and physical distress.
🔍 Healing Is a Journey, Not a Quick Fix – Therapy is a process that requires commitment, small steps, and self-compassion.
💡 Practical Tips for Managing Stress and Anxiety – Wendy shares mindfulness exercises and self-care strategies that anyone can integrate into daily life.
📌 Key Timestamps:
📌 [00:00] – Introduction: How childhood trauma shapes adulthood📌 [00:52] – Sponsor: Carers Card UK – Supporting unpaid carers📌 [03:09] – How Wendy’s journey into therapy began📌 [06:54] – What is Cognitive Behavioral Therapy (CBT)?📌 [10:26] – Trauma-focused CBT and how it helps process past experiences📌 [16:39] – What is trauma? How do we define it?📌 [24:32] – The mind-body connection: Why trauma affects physical health📌 [30:32] – Understanding EMDR therapy and how it helps reprocess trauma📌 [37:46] – Therapy options: How to find the right therapist for you📌 [49:24] – The importance of self-care for caregivers and professionals📌 [56:41] – Therapy vs. medication: Finding the right balance📌 [01:02:31] – Wendy’s top mindfulness techniques for everyday life📌 [01:07:28] – How to connect with Wendy for therapy and resources
📲 Connect With Us on Social Media:
🎧 Follow the Able to Care Podcast for more insightful episodes:📲 Instagram: @AbleToCarePodcast📲 LinkedIn: @AbleTraining📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for resources, expert insights, and upcoming episodes: AbleHub.uk
🎓 Looking for Trauma-Informed Training?
Able Training provides expert-led courses on trauma-informed care, behavior management, de-escalation, and mental health awareness for professionals, carers, and educators.
📞 Contact us today: AbleTraining.co.uk🚀 Book your course now and enhance your understanding of trauma and mental health!

How Workplace Culture Shapes Behavior Management: Creating Positive Environments for Care & Education

In this episode of the Able to Care Podcast, host Andy Baker explores the crucial role workplace culture plays in behavior management.
Have you ever walked into a workplace and immediately felt the atmosphere shift? Whether warm and supportive or tense and chaotic, workplace culture shapes everything—including how we manage behavior, support staff, and create thriving environments for both caregivers and those they support.
Andy breaks down the impact of organizational culture on behavior management, uncovering how leadership, communication, and values influence stress, burnout, and even the behaviors we aim to reduce. He also shares practical strategies to foster a culture that promotes positive outcomes for all.
Sponsor: This episode is proudly sponsored by Carers Card UK, the UK’s #1 discount card for unpaid carers. Access thousands of pounds worth of discounts on everyday essentials, well-being support, and a connected community. Get yours today at CarersCardUK.com using our exclusive promo code.
Key Messages from This Episode:
🧠 Culture Shapes Behavior – A positive workplace culture empowers staff, reduces stress, and creates consistency in behavior management.
💬 Leadership Matters – How managers and senior staff communicate and lead directly impacts staff morale, engagement, and resilience.
⚖ Blame vs. Learning – A toxic culture filled with blame and micromanagement leads to burnout and inconsistency, while a learning-focused culture encourages growth and proactive solutions.
📲 Recognizing the Signs of a Negative Culture – High staff turnover, restrictive practices, and a lack of professional development can indicate a workplace culture that needs transformation.
🏡 Culture Exists Everywhere – Whether in workplaces, schools, or even our own homes, culture influences how people interact, feel supported, and respond to challenges.
Key Timestamps:
📌 [00:00] – Introduction to the episode and workplace culture
📌 [01:26] – The power of workplace culture in behavior management
📌 [03:30] – How culture is more than just policies—it’s about daily interactions
📌 [07:00] – Leadership’s role in shaping workplace culture
📌 [10:45] – Negative culture’s impact on staff burnout and behavior management
📌 [14:20] – Practical ways to promote a positive workplace culture
📌 [18:10] – The importance of language, consistency, and celebrating progress
📌 [21:00] – Final reflections and key takeaways
📌 [22:03] – Closing remarks and next steps
Connect With Us on Social Media:
🎧 Follow Able to Care Podcast for more insightful episodes: 📲 Instagram: @AbleToCarePodcast 📲 LinkedIn: @AbleTraining 📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for resources, expert insights, and upcoming episodes: AbleHub.uk
Looking to Improve Workplace Culture & Behavior Support?
Able Training provides specialist behavior management training for care and education professionals. From in-person workshops to online courses, we offer practical training designed to foster a positive culture and improve outcomes for all.
📞 Contact us today to discuss your training needs: AbleTraining.co.uk 🚀 Book your course now and enhance your workplace culture!
🎓 Train-the-Trainer Course – Become a Certified Behavior Management Trainer!
Are you passionate about improving workplace culture and supporting positive behavior change? Take your expertise to the next level with our Train-the-Trainer program.
✅ Gain Level 3 certification in Positive Behavior Support & De-escalation Training✅ Learn hands-on strategies to create a supportive workplace culture✅ Become a certified trainer in high-demand behavior management topics✅ Boost your confidence in delivering impactful, engaging training sessions
📍 Upcoming Course Dates & Booking: 📅 Reserve your spot now on Eventbrite🔥 Limited spaces available! Don’t miss this opportunity to become an accredited trainer and transform your workplace culture.
💡 Need more info? Visit AbleTraining.co.uk or contact us today!
 

The Teenage Brain Uncovered: Understanding Adolescence with Dr. Bettina Hohnen

🎙 A Neurodiversity Week Special Episode
In this special episode of the Able to Care Podcast, host Andy Baker explores the fascinating world of the teenage brain with Dr. Bettina Hohnen, a clinical psychologist, educator, and author of The Incredible Teenage Brain.
Have you ever wondered why teenagers seem to take more risks, struggle with emotions, or prioritize friendships over family? Bettina shares groundbreaking insights into adolescent brain development, revealing why this stage of life is not just about survival but a crucial period of growth, learning, and transformation.
This episode is packed with practical strategies for parents, teachers, and caregivers who want to better understand and support teenagers through the challenges and opportunities of adolescence.
Key Messages from This Episode:
🧠 Teenagers Think Differently – The adolescent brain is wired for risk-taking, novelty-seeking, and deep emotional experiences, making this a pivotal time for learning and self-discovery.
💬 Connection Before Correction – Parents and caregivers often try to fix problems too quickly. Instead, active listening, validation, and open-ended conversations are key to guiding teenagers effectively.
⚖ The Role of Autonomy – Teenagers crave independence. How we communicate—offering choices instead of commands—can significantly impact how they respond.
📊 Mental Health & Emotional Regulation – Adolescence is the peak time for mental health challenges, but also a crucial period for developing resilience and coping skills with the right support.
🏡 Boundaries & Balance Matter – Setting clear but flexible boundaries while maintaining a safe emotional base helps teenagers navigate this complex period with confidence.
Key Timestamps:
📌 [00:00] – Introduction to the episode & guest introduction
📌 [01:29] – Why Dr. Bettina Hohnen wrote The Incredible Teenage Brain
📌 [03:15] – Understanding the teenage brain: More than just hormones
📌 [05:17] – The science of risk-taking & why teenagers need novelty
📌 [08:14] – Teenagers & social groups: Why peer influence is so strong
📌 [12:32] – The emotional intensity of adolescence & how parents can help
📌 [18:10] – The role of self-identity & why teenagers test boundaries
📌 [26:08] – Effective communication: Why small language changes matter
📌 [39:03] – Setting boundaries while maintaining connection
📌 [48:46] – Mental health challenges in adolescence: What parents & teachers can do
📌 [57:39] – Final reflections & key takeaways
📌 [59:27] – Closing remarks & where to find Dr. Bettina Hohnen’s work
Resources & Links:
📖 Dr. Bettina Hohnen’s Book: The Incredible Teenage Brain🎙 Dr. Bettina Hohnen’s Podcast: Just One Thing for Parents🌍 Connect with Dr. Bettina Hohnen: [Website/Social Links]
📩 Subscribe to our newsletter for resources, expert insights, and upcoming episodes: AbleHub.uk
🎧 Listen & Follow the Able to Care Podcast:📲 Instagram: @AbleToCarePodcast📲 LinkedIn: @AbleTraining📲 TikTok: @AbleToCare
Looking to Improve Your Understanding of Teen Behavior?
Able Training provides specialist training for caregivers, educators, and professionals looking to improve their approach to behavior management and emotional regulation.
📞 Contact us today to discuss your training needs: AbleTraining.co.uk
🚀 Upcoming Courses & Booking: Check our latest workshops on adolescent behavior, communication strategies, and mental health support.
💡 Want More Insights? Follow the Able to Care Podcast for expert interviews and practical strategies to support positive behavior in young people.
 

FASD Awareness: Alison McCormack on Diagnosis, Challenges & Effective Support

In this episode of the Able to Care Podcast, host Andy Baker is joined by Alison McCormack, a leading advocate and expert in Fetal Alcohol Spectrum Disorder (FASD). Alison has spent years raising awareness, supporting families, and training professionals on the complexities of FASD and its impact on individuals and caregivers.
Alison shares her personal journey into FASD advocacy, the challenges families face when seeking a diagnosis, and the misconceptions surrounding FASD. She also highlights practical strategies for supporting individuals with FASD, the importance of early intervention, and why better awareness is needed across education, healthcare, and social services.
Whether you are a carer, educator, or someone keen to better understand FASD, this episode provides essential insights, practical advice, and inspiration from Alison’s dedicated work.
Sponsor: This episode is proudly sponsored by Carers Card UK, helping unpaid carers access discounts, resources, and support. Get yours today using our exclusive Able to Care promo code at CarersCardUK.com.
Resources Mentioned: 📖 Key publications and resources on FASD 🌍 Leading FASD organisations providing support and training 🎧 Able Hub – Online courses and resources for carers
Key Messages from This Episode:
🧠 FASD is a spectrum – No two individuals with FASD are the same. Understanding the broad range of challenges is essential for effective support.
💬 Early diagnosis is crucial – Many children with FASD go undiagnosed or misdiagnosed, leading to missed opportunities for early intervention and appropriate support.
⚖ Environmental modifications can make a huge difference – Small adjustments in the home, school, and workplace can help individuals with FASD thrive.
📲 Advocacy and awareness are key – There is still a long way to go in improving understanding and support for FASD in society.
Key Timestamps:
📌 [00:00] – Introduction to the episode and guest, Alison McCormack
📌 [03:15] – Alison’s journey into FASD advocacy
📌 [08:00] – Understanding the causes and prevalence of FASD
📌 [12:30] – Common misconceptions and myths about FASD
📌 [17:45] – The challenges of diagnosis and why so many cases go unrecognized
📌 [22:10] – Practical strategies for supporting individuals with FASD
📌 [28:20] – The role of education and how schools can better support students with FASD
📌 [33:40] – The importance of caregiver self-care and support networks
📌 [39:00] – Alison’s final reflections and key takeaways
📌 [44:30] – Where to follow Alison and access additional resources
Connect With Us on Social Media: 🎧 Follow Able to Care Podcast for more insightful episodes:
📲 Instagram: @AbleToCarePodcast 📲 LinkedIn: @AbleTraining 📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for resources, expert insights, and upcoming episodes: AbleHub.uk
Looking for FASD Training? Able Training provides specialist FASD awareness training for carers, educators, and professionals. Whether you're looking for in-person workshops, e-learning, or accredited courses, we offer practical training to improve understanding and support.
📞 Contact us today to discuss your training needs: AbleTraining.co.uk 🚀 Book your course now and enhance your understanding of FASD!
🎓 Train-the-Trainer Course – Become a Certified Behavioural Trainer!
Are you passionate about teaching, training, and making a real impact? Do you want to upskill in positive behaviour support, de-escalation, and restraint training?
📢 Join our exclusive Train-the-Trainer course and take your expertise to the next level!
✅ Gain Level 3 certification in Positive Behaviour Support & De-escalation Training ✅ Learn hands-on techniques to manage challenging behaviours safely and effectively ✅ Enhance your career by becoming a certified trainer in high-demand training topics ✅ Boost your confidence in delivering engaging, practical, and impactful sessions
📍 Upcoming Course Dates & Booking: 📅 Reserve your spot now on Eventbrite
🔥 Limited spaces available! Don’t miss this opportunity to become an accredited trainer and empower others with evidence-based, person-centred techniques.
💡 Need more info? Visit AbleTraining.co.uk or contact us today!

The Mary Poppins of Social Care: Paula Cashmore on Quality, Compassion, and Leadership in Care

In this episode of Able to Care, host Andy Baker is joined by Paula Cashmore, an independent Care Quality Consultant with over 40 years of experience in healthcare and social care. From nursing on a tropical disease ward to becoming a trusted expert in care quality improvement, Paula shares her insights into best practices in social care, supporting care managers, and promoting collaboration in the sector.
Why is she called the Mary Poppins of Social Care? Tune in to find out how Paula helps care homes and providers fix cracks before they become gaps, ensuring the highest quality of care for residents and staff alike.
🔹 Whether you’re a care manager, a frontline carer, or someone navigating social care for a loved one, this episode is packed with practical advice and insights into improving care standards, leadership, and staff support.
🌟 Sponsor: Carers Card UK
The Able to Care Podcast is proudly sponsored by Carers Card UK, helping unpaid carers access discounts, resources, and support. Get yours today using our exclusive Able to Care promo code at CarersCardUK.com.
📌 Key Topics Covered in This Episode
🩺 Paula’s journey in healthcare and social care – from nursing in infectious disease wards to leading quality improvements in care homes.🏡 Breaking the isolation in social care – why collaboration between care homes and providers is key to raising standards.📊 The biggest challenges for care managers – and how to overcome recruitment struggles, high staff turnover, and quality inspections.🎭 Creating a positive care culture – why staff training, engagement, and leadership are essential for delivering high-quality care.🔍 What carers and families should look for in a care home – key red flags and green flags when choosing a service.📈 Supporting managers and ‘accidental leaders’ – how mentorship and training can prevent burnout and improve team performance.
📍 Key Timestamps
⏱ [00:00] – Introduction to Paula Cashmore and her 40-year career in social care⏱ [03:45] – Why care managers often feel isolated & the importance of collaboration⏱ [08:10] – Infection control, CQC compliance, and best practices in care⏱ [12:20] – How to choose the right care home – what families and staff should look for⏱ [18:55] – Supporting care managers and preventing burnout in leadership roles⏱ [27:40] – How to improve care quality without increasing costs⏱ [34:15] – Why care homes need to move beyond ‘tick-box training’⏱ [41:30] – The future of social care and why recognition for carers is long overdue⏱ [50:20] – Final takeaways from Paula and where to find more of her work
🔗 Resources & Mentions
📖 Targeting the Positive with Behaviours That Challenge – Andy Baker’s book on understanding behaviour and de-escalation🌍 Paula Cashmore’s Website & Consultancy – Find out more about Paula’s work📚 Care Professional Register – Promoting the recognition and regulation of care workers🎧 Able Hub – Exclusive courses & resources for carers, managers, and educators: Join today
🎓 Train-the-Trainer Course – Become a Certified Behavioural Trainer!
Are you passionate about teaching, training, and making a real impact in behaviour support? Join our Train-the-Trainer course and get certified in Positive Behaviour Support & De-escalation Training.
✅ Gain a Level 3 certification✅ Learn hands-on techniques to manage challenging behaviours✅ Enhance your career and become a certified trainer in high-demand topics📍 Upcoming Course Dates & Booking:📅 Reserve your spot now on Eventbrite
🔥 Limited spaces available!
📲 Stay Connected with Able to Care
🎧 Follow us for more expert interviews and insights into care, education, and support:📲 Instagram: @AbleToCarePodcast📲 LinkedIn: @AbleTraining📲 TikTok: @AbleToCare
📩 Subscribe to our newsletter for exclusive content and updates: AbleHub.uk
🙌 Enjoyed this episode? Please like, comment, and share to help us reach more caregivers and professionals! 💙
 

From Conflict to Connection: How ‘I’ Statements Transform Communication

Ever found yourself in a conversation that escalated quickly, leaving you frustrated and unheard? Whether you're a carer, teacher, or parent, the way we communicate can either build connection or fuel conflict. In today’s episode of Able to Care, host Andy Baker shares the simple but powerful tool of ‘I’ Statements—a game-changing technique to express feelings, needs, and concerns without triggering defensiveness.
You'll learn:✅ Why ‘I’ Statements reduce conflict and encourage problem-solving✅ How to shift from blame to understanding in difficult conversations✅ Practical ways to use ‘I’ Statements in caregiving, classrooms, and parenting
If you’re looking for a way to de-escalate tension, improve relationships, and promote positive dialogue, this episode is for you.
🎧 Sponsor: Carers Card UK
This episode is proudly sponsored by Carers Card UK, the #1 discount and support card for unpaid carers.
💙 Unlock discounts on essentials like gym memberships, days out, electronics, clothing, and more💳 Get a recognised ID card with emergency information for added reassurance📲 Access a wellbeing hub, community support, and resources through their app
💡 Get your Carers Card today using our exclusive promo code at CarersCardUK.com
🔑 Key Messages from This Episode
💬 1. ‘I’ Statements Reduce Defensiveness – By focusing on your own feelings instead of blaming, you prevent defensive reactions and open space for real communication.
🤝 2. Effective Communication Fosters Collaboration – When emotions are expressed clearly and calmly, it shifts the conversation from conflict to problem-solving.
🧠 3. Role-Modelling ‘I’ Statements Helps Children & Adults Learn – Teaching children, students, and those you support how to use ‘I’ Statements empowers them to communicate effectively and manage emotions.
⏱ Key Timestamps
📌 [00:00] – Introduction: How words shape relationships and resolve conflicts📌 [02:01] – What are ‘I’ Statements? Why they work in communication📌 [04:10] – The 3-part structure of an ‘I’ Statement for clarity & impact📌 [06:36] – The neuroscience behind emotional reactions in conflict situations📌 [08:52] – Real-life examples: Caregivers, teachers & parents using ‘I’ Statements📌 [11:17] – How ‘I’ Statements promote self-regulation and emotional intelligence📌 [12:45] – Role-modelling healthy communication for children & young people📌 [14:23] – Final takeaways: Start small, practice daily, and improve relationships
📲 Connect With Us on Social Media
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🎓 Train-the-Trainer Course – Become a Certified Behavioural Trainer!
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If you found this episode helpful, please like, comment, and share—it helps others discover these valuable tools!
🚀 Try an ‘I’ Statement today—small changes create big impacts!

From Love on the Spectrum to Autism Education: Kaelynn Partlow’s Story

In this episode of the Able to Care Podcast, host Andy Baker is joined by Kaelynn Partlow, an autistic therapist, advocate, and author who has dedicated her life to supporting the neurodivergent community. Kaelynn gained international recognition through Netflix’s Love on the Spectrum US, where she shared her journey navigating relationships as an autistic woman.
Kaelynn is a lead technician at Project HOPE Foundation, a published author, and a social media influencer with a powerful presence in the autism advocacy space. In this conversation, she shares her experiences growing up autistic, how she transitioned into her career as a therapist, and the misconceptions about autism that still persist today.
Whether you are a carer, educator, or someone keen to better understand autism, this episode provides valuable insights, practical advice, and inspiration from Kaelynn’s incredible journey.
Sponsor: This episode is proudly sponsored by Carers Card UK, helping unpaid carers access discounts, resources, and support. Get yours today using our exclusive Able to Care promo code at CarersCardUK.com.
Resources Mentioned: 📖 Life on the Bridge: Linking My Life as an Autistic Therapist – Book by Kaelynn Partlow🌍 Project HOPE Foundation – Autism support and therapy services📚 Love on the Spectrum US – Netflix series featuring Kaelynn Partlow🎧 Able Hub – Online courses and resources for carers
Key Messages from This Episode:
🧠 Autism is diverse – No two autistic individuals are the same. Understanding different experiences is key to meaningful support.
💬 Social skills are not just about speaking – Many autistic individuals navigate conversations differently, but that doesn’t mean they lack empathy or connection.
⚖ Routines provide security – The structure of routines can be essential for many neurodivergent individuals, especially in high-stress environments.
📲 Social media can be a powerful advocacy tool – Kaelynn uses her platforms to educate, challenge misconceptions, and connect with the autistic community.
Key Timestamps:
📌 [00:00] – Introduction to the episode and guest, Kaelynn Partlow📌 [03:10] – Kaelynn’s autism diagnosis and early experiences📌 [07:30] – How she became a therapist and her work at Project HOPE📌 [12:45] – The impact of Love on the Spectrum on her life and advocacy📌 [16:20] – Common myths and misconceptions about autism📌 [20:55] – The role of routine and structure for autistic individuals📌 [25:30] – How social media has helped change the conversation around autism📌 [30:45] – Practical ways carers and educators can support autistic individuals📌 [36:15] – Kaelynn’s future plans in advocacy and writing📌 [40:50] – Final reflections and key takeaways📌 [45:10] – Where to follow Kaelynn and access additional resources
Connect With Us on Social Media: 🎧 Follow Able to Care Podcast for more insightful episodes:📲 Instagram: @AbleToCarePodcast📲 LinkedIn: @AbleTraining📲 TikTok: @AbleToCare
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Looking for Autism Awareness Training? Able Training provides specialist autism awareness training for carers, educators, and professionals. Whether you're looking for in-person workshops, e-learning, or accredited courses, we offer practical training to improve understanding and support.
📞 Contact us today to discuss your training needs: AbleTraining.co.uk🚀 Book your course now and enhance your understanding of autism!
🎓 Train-the-Trainer Course – Become a Certified Behavioural Trainer!
Are you passionate about teaching, training, and making a real impact? Do you want to upskill in positive behaviour support, de-escalation, and restraint training?
📢 Join our exclusive Train-the-Trainer course and take your expertise to the next level!
✅ Gain Level 3 certification in Positive Behaviour Support & De-escalation Training✅ Learn hands-on techniques to manage challenging behaviours safely and effectively✅ Enhance your career by becoming a certified trainer in high-demand training topics✅ Boost your confidence in delivering engaging, practical, and impactful sessions
📍 Upcoming Course Dates & Booking:📅 Reserve your spot now on Eventbrite
🔥 Limited spaces available! Don’t miss this opportunity to become an accredited trainer and empower others with evidence-based, person-centred techniques.
💡 Need more info? Visit AbleTraining.co.uk or contact us today!