Dignity in Personal Care: Small Acts, Big Impact

In this powerful episode of the Able to Care Podcast, host Andy Baker is joined by care professional Nadine Sutton to explore one of the most personal, sensitive, and often overlooked areas of support: personal care and dignity. Together, they reflect on real-life experiences, the emotional weight of providing personal care, and what true dignity looks like in practice.

From missed moments of empathy to heartwarming stories of connection, this episode is a must-listen for anyone supporting others—whether you’re a parent, teacher, paid or unpaid carer.

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🔗 Resources & Links Mentioned

• The Able Hub: www.ablehub.uk – Free 14-day trial for carers and educators
• Andy Baker’s Book: Targeting the Positive with Behaviours That Challenge
  

 

💬 Key Messages:
1️⃣ Dignity means inclusion. Personal care isn’t just a task—it’s a moment of connection. Include the person at every step.
2️⃣ Culture matters. Care culture during the day and night must be consistent to protect dignity at all times.
3️⃣ Speak up and educate. Poor practice is often about a lack of training, not bad intent. Education is key.

⏳ Timestamps / Episode Chapters:
[00:00] – Real-world reflections: the emotional weight of personal care
[01:48] – 💡 Sponsor Message: Carers Card UK
[02:16] – Why dignity matters in personal care
[05:59] – Language, inclusion, and treating people with humanity
[09:13] – Care practice gone wrong: real stories of undignified moments
[13:28] – Promoting dignity: small actions that make a big difference
[17:10] – Engaging and empowering those receiving care
[21:12] – The power of culture in care settings
[24:56] – Final story: how one carer made someone feel truly human again
[26:48] – Why every carer needs training, support, and understanding

🎧 Why Listen to This Episode?
Whether you're a professional carer, family caregiver, teacher supporting SEND pupils, or someone trying to do better for a loved one—this episode provides raw, relatable insight into how personal care should be delivered.
You’ll walk away with stories that stick and tools to elevate the way you care.

🔗 Connect with Us

📲 Instagram: @AbleTraining
📲 LinkedIn: Able Training
📲 TikTok: @AbleToCarePodcast
🌐 Website: AbleHub.uk